A product-service system design framework using objective-oriented concepts and blueprint

DS 75-4: Proceedings of the 19th International Conference on Engineering Design (ICED13), Design for Harmonies, Vol.4: Product, Service and Systems Design , Seoul, Korea, 19-22.08.2013

Year: 2013
Editor: Udo Lindemann, Srinivasan V, Yong Se Kim, Sang Won Lee, John Clarkson, Gaetano Cascini
Author: Moon, Seung Ki; Oh, Hyung Sool; Kim, Samyeon; Hwang, Jesun
Series: ICED
Institution: 1: Nanyang Technological University, Singapore; 2: Kangwon National University; 3: Samsung Electronics
Page(s): 287-296
ISBN: 978-1-904670-47-6
ISSN: 2220-4334

Abstract

The objective of this paper is to propose a PSS design framework to identify design factors for developing products and services by integrating object-oriented concepts and blueprinting in context of a business ecosystem. The proposed design framework is developed based on relationship between products and services. Based on extending the concepts from object-oriented concepts, this paper introduces a methodology to identify design factors in developing a PSS. Object-oriented concepts provide PSS analysis tools for describing a business process or a workflow process in the PSS. The blueprint is used to identify the relationships between the products functions and the service processes that are offered as part of a job. Functions and processes can be categorized to identify the design factors in different levels using the object-oriented concepts. Interaction between products and services lies on a PSS platform to form a product service system in the blueprint. To demonstrate of the effectiveness of the proposed framework, we use a case study involving a smart phone.

Keywords: A product-service system, PSS design factors, a PS platform

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