Situative open innovation – A model for selecting the right external actors and involving them in an efficient way

DS 75-3: Proceedings of the 19th International Conference on Engineering Design (ICED13) Design For Harmonies, Vol. 3: Design Organisation and Management, Seoul, Korea 19-22.08.2013

Year: 2013
Editor: Udo Lindemann, Srinivasan V, Yong Se Kim, Sang Won Lee, John Clarkson, Gaetano Cascini
Author: Gürtler, Matthias R.; Lindemann, Udo
Series: ICED
Institution: Technische Universität München, Germany
Page(s): 259-268
ISBN: 978-1-904670-46-9
ISSN: 2220-4334


Open Innovation describes the opening of companies’ innovation process towards their environment (e.g. customers, suppliers, even competitors). Besides other benefits described in literature, companies profit by more radical innovations, shorter time-to-market and better satisfaction of customers’ needs. In the context of an explorative interview study with several German large enterprises from different industries we surveyed the application and the transfer of Open Innovation from research into practice, regarding benefits and potential impediments. Besides the overall positive experience of companies using Open Innovation, the majority of them stated that it is still a big challenge to select and involve the right extern actors, fitting to the specific company’s situation/condition and issue, as well as to select an appropriate way of involvement. To fulfill this demand, the paper presents a guideline methodology for selecting the right external actors for a specific company’s situation and issue, and for selecting the right method for involvement. The concept combines Open Innovation with elements from Requirements Engineering and stakeholder analysis into a holistic approach.

Keywords: Open innovation, crowdsourcing, organisation of product development, requirement engineering, stakeholder analysis


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