Development of an engineering change management capability framework for enterprise transformation
Editor: Udo Lindemann, Srinivasan V, Yong Se Kim, Sang Won Lee, John Clarkson, Gaetano Cascini
Author: Storbjerg, Simon Haahr (1); Sommer, Anita Friis (1); Brunø, Thomas Ditlev (1); Thyssen, Jesper (2)
Institution: 1: Aalborg University; 2: Grundfos A/s
With the current financial crisis focus of product development in industry has centred on efficient variant development and increasing the utilisation of existing products and platforms. Together with this change in focus the handling of engineering changes has grown in importance. Several studies however document a slow and inefficient handling of engineering changes, indicating a general low maturity of this area in industry, e.g. (Sharafi et al., 2012), (Huang, Yee & Mak, 2003). Although a noticeable amount of work has been published on engineering change, the literature, as highlighted by Jarratt et al. (2011) in a recent extensive literature review, overwhelmingly points to the need for more comprehensive guidance in how engineering changes can be handled more efficiently. This paper seeks to address this gap using a capability perspective. Based on literature review and a case study, the process areas especially important to develop capabilities within to ensure an efficient change handling are identified, and an ECM capability framework is proposed. This paper thus enables further research to focus on clarifying ECM capabilities, maturity levels and levers.