Framework for the development of maturity based self-assessments for process improvement

DS 75-1: Proceedings of the 19th International Conference on Engineering Design (ICED13), Design for Harmonies, Vol.1: Design Processes, Seoul, Korea, 19-22.08.2013

Year: 2013
Editor: Udo Lindemann, Srinivasan V, Yong Se Kim, Sang Won Lee, John Clarkson, Gaetano Cascini
Author: Kühn, Arno; Bensiek, Tobias; Gausemeier, Jürgen
Series: ICED
Institution: 1: Fraunhofer Institute for Production Technology IPT, Project Group Mechatronic Systems Design; 2: Heinz Nixdorf Institute, University of Paderborn, Product Engineering
Page(s): 119-128
ISBN: 978-1-904670-44-5
ISSN: 2220-4334

Abstract

Increasing productivity and competitiveness are still major challenges for companies. One approach for performance improvement are maturity models. Their main principle is an objective performance evaluation and improvement that can be applied on different topics (e.g. innovation management, virtual prototyping & simulation). To simplify the application of the principle on new topics, this paper presents a framework that allows an efficient and standardised development of a maturity model that can be conducted as a self-assessment. The framework consists of a standardised architecture for the maturity model, a procedure model for its development and a software-tool. The application of the framework on the topic of Virtual Prototyping & Simulation resulted in the VPS-Benchmark, which serves as an example for a maturity based self-assessment throughout this paper. The paper concludes with an outlook on a future application of the framework in the course of the leading edge cluster it’s OWL – Intelligent Technical Systems OstWestfalenLippe. Here a maturity based self-assessment will be provided to qualify the cluster partners for developing intelligent technical systems.

Keywords: Organisation of product development, Design process, process maturity models, performance self-assessment

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