Transforming user requirements into technical requirements for development of a new control access for people with reduced environmental impact
Year: 2013
Editor: Udo Lindemann, Srinivasan V, Yong Se Kim, Sang Won Lee, John Clarkson, Gaetano Cascini
Author: Breier, Guilherme; Echevest, Marcia Elisa; ten Caten, Carla
Series: ICED
Institution: Universidade Federal do Rio Grande do Sul - UFRGS, Brazil
Page(s): 079-088
ISBN: 978-1-904670-44-5
ISSN: 2220-4334
Abstract
This paper presents a proposal for evaluation of product development in the electronics industry based on the application of the tool QFD (Quality Function Deployment) oriented environmental parameters. The article presents the development of access control systems guided by the requirements of different segments of users. The survey of demands was performed an exploratory stage through qualitative questionnaire with experts from the company and the users of turnstiles. The use of the tool was adapted from a conceptual model of QFD proposed by Ribeiro et al. (2001), with inclusion of environmental parameters in the matrices. With the result of applying the deployment of QFD matrices were obtained the main criteria for prioritization of needs leading to greater acceptance of the system by users. One feature that has been observed by the users and that can easily be used in developing new turnstiles to access control is the use of recycled materials in building the product. Users also pointed to the construction of the turnstiles with less material and that they were lighter which will reduce the amount of natural resources.
Keywords: Eco design, Requirements, Product architecture, Product/Service systems