Design for privacy – Design Tool to Map Perceptions, Conflicts and Strategies of Privacy in Mobile Technology Development

DS 75-7: Proceedings of the 19th International Conference on Engineering Design (ICED13), Design for Harmonies, Vol.7: Human Behaviour in Design, Seoul, Korea, 19-22.08.2013

Year: 2013
Editor: Udo Lindemann, Srinivasan V, Yong Se Kim, Sang Won Lee, John Clarkson, Gaetano Cascini
Author: Schneider, Diana; Kornberger, Tanja
Series: ICED
Institution: 1: Technical University Munich (Munich); 2: Center for Digital Technology and Management (Munich)
Page(s): 517-526
ISBN: 978-1-904670-50-6
ISSN:  2220-4334


This paper investigates the area of tension of privacy versus technologically enabled ubiquity, in order to align both into improved product and service design solutions. Through an iterative process combining theoretical, empirical and design research, using transdisciplinary methods from social sciences, design thinking and engineering, the authors propose a design tool to comprehend and visualize the implications of privacy in high-tech applications. The empirical insights substantiating the theoretical classification system were gathered in two phases: (a) a survey-based quantitative study identifying mobile technologies as the main privacy concern and (b) an interview-based qualitative study with software developers further exploring privacy issues in mobile technologies.
The gathered theoretical and empirical insights were structured into a four-point “privacy in technology” reference model for mobile developers and design professionals to solve conflicts arising from the privacy/ mobile technology correlation. These four elements consolidate (1) privacy perceptions, (2) common mobile technology development processes, (3) privacy conflicts, (4) strategies to solve privacy concerns.

Keywords: Privacy, ubiquity, mobile technologies, transdisciplinary methodology, design tool


Please sign in to your account

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties. Privacy Policy.