ADDRESSING THE RISKS OF GLOBAL PRODUCT DEVELOPMENT

DS 68-3: Proceedings of the 18th International Conference on Engineering Design (ICED 11), Impacting Society through Engineering Design, Vol. 3: Design Organisation and Management, Lyngby/Copenhagen, Denmark, 15.-19.08.2011

Year: 2011
Editor: Culley, S.J.; Hicks, B.J.; McAloone, T.C.; Howard, T.J. & Cantemessa, M.
Author: Hansen, Zaza Nadja Lee; Ahmed-Kristensen, Saeema
Series: ICED
Section: Design Organisation and Management
Page(s): 11-20

Abstract

Offshoring various stages in the product development process – from engineering tasks like R&D and design to manufacturing activities - can impact the development process, the product and the organisation. Some of these impacts are positive while some are negative. The negative impacts are related to rework, misunderstandings, miscommunication and lower quality. This paper investigates how the organisation can reduce the negative aspects of offshoring by presenting two possible approaches; one which lessens the exposure to situations in which these negative impacts happen and another which addresses them in the decision phase so the organisation can develop appropriate strategies for these instances.

Keywords: PRODUCT DEVELOPMENT; ORGANISATION; OFFSHORING; KNOWLEDGE; CASE STUDY

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