KPI MEASUREMENT IN ENGINEERING DESIGN – A CASE STUDY

DS 68-1: Proceedings of the 18th International Conference on Engineering Design (ICED 11), Impacting Society through Engineering Design, Vol. 1: Design Processes, Lyngby/Copenhagen, Denmark, 15.-19.08.2011

Year: 2011
Editor: Culley, S.J.; Hicks, B.J.; McAloone, T.C.; Howard, T.J. & Clarkson, P.J.
Author: Gries, Bruno; Restrepo, John
Series: ICED
Section: Design Processes
Page(s): 531-537

Abstract

This paper proposes that standard Key Performance Indicators (KPIs) for project management are appropriate for measuring and monitoring Engineering Design Processes. A case study was performed to study which KPIs can be used and how they need to be changed to fit specific ED projects, The study was performed at a global power generation equipment manufacturer during a period of 15 months in three locations. The most important objective of the project was to develop a KPI reporting concept covering the design process in order to implement an interactive Management KPI Dashboard. The case study supports the view that standard project management KPIs can be used with some customizations specific to the nature and size of the company, the projects and the project teams

Keywords: PERFORMANCE MANAGEMENT; KPIS; CASE STUDY

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