HOW CAN PD PROCESS MODELLING BE MADE MORE USEFUL? AN EXPLORATION OF FACTORS WHICH INFLUENCE MODELLING UTILITY
In any process modelling exercise, questions arise regarding how to maximise the utility of that intervention. This paper describes the utility of modelling as the quality of process regulation it enables and, drawing on established principles of cybernetics, analyse the concept of modelling utility to explain the role of modelling in regulating PD processes. We use this analysis to identify opportunities for researchers and practitioners to improve PD process modelling practice.