REVIEW QUALITY MANAGEMENT - APPLYING ISO 9000 STANDARDS ON THE REVIEW PROCEDURE OF THE DESIGN SOCIETY
This paper elaborates how the ISO 9000 standards can be used to enhance the review performance of the Design Society. By analyzing the quality management principles and applying them on the review procedure, possible courses of action are derived for dealing with existing weaknesses as well as exploiting the potentials. In order to do so, the Design Society is regarded as an organization which wants to gain competitive advantage and reviewing is considered as the service provided by the organization. Objective is to provide support for improving the quality of the review procedure of the Design Society by means of the fundamentals of quality management.