A communication audit for engineering design

Year: 2004
Editor: S. Vajna
Author: Maier, A. M.; Eckert, C. M.; Clarkson J. P.


This paper contends that many problems in engineering design are the result of poor communication and that at the same time poor communication can be an indication of other problems. This statement stems from an extensive literature search and is grounded in empirical evidence. The authors argue that a careful assessment is needed to separate out whether communication is the cause of a problem, the problem itself or symptomatic of a problem in the engineering design process.

Keywords: Communication, Communication Audit, Complexity, Design Management


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