Study on User’s Emotions and Needs to Design a New Product for Carrying Ski Equipments

Year: 2009
Editor: Norell Bergendahl, M.; Grimheden, M.; Leifer, L.; Skogstad, P.; Lindemann, U.
Author: Tashakorinia, Zahra; Arabkheradmand, Amir Hossein; Choopankareh, Vahid
Section: Design Processes
Page(s): 517-526


Users judge a new product on a series of product features based on their knowledge and expectation. Products with emotions are more usable and desired. To integrate emotions into products, designers need better understanding of people?s emotions in relation to products. The aim of this paper is to study on user?s emotions and needs to design a new product for carrying ski equipments. The important issue is to identify the users' emotional orientations and demands in order to find out what their expectation of this tool would be. In order to achieve an appropriate result, the approach of 'Emotional Design' was adopted. It addresses user?s needs and desires which is at the center of product development. Existing ski carriers were evaluated, and research theories and methods on Emotional Design were also reviewed. Research data were collected through interviews and surveys of more than 100 skiers. Questionnaires were prepared based on existing and new arrival ski equipments. Skiers not only were to answer the questions about their existing problems, but also had to choose from a list of ski equipments pictures which facilitated the assessment of their taste on color and pattern.

Keywords: Emotional Design, Product Design, User?s need, Ski Equipments


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