PROPOSAL OF A SYSTEM OF INDICATORS TO MEASURE PERFORMANCE OF PROBLEM SOLVING PROCESS IN DESIGN

DS 48: Proceedings DESIGN 2008, the 10th International Design Conference, Dubrovnik, Croatia

Year: 2008
Editor: Marjanovic D., Storga M., Pavkovic N., Bojcetic N.
Author: Maranzana, N.; Dubois, S.; Gartiser, N.; Caillaud, E.
Section: Decision making
Page(s): 1175 - 1180

Abstract

Evaluation of performance is of great interests for companies wishing to increase their competitiveness. There can be several ways to evaluate performance, globally on the company level, or individually for each of the company processes. Problem solving is one of the key stakes in inventive design, and presents as particularity to be hardly manageable. Due to its particularities, the question of evaluation of performance for problem resolution in design remains. In this article, a proposal is done to understand the role of different inductors on this performance.

Keywords: performance, indicators, problem solving, design

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