WHAT DESIGNERS THINK WE NEED TO KNOW ABOUT THEIR PROCESSES: EARLY RESULTS FROM A COMPARATIVE STUDY
Editor: Marjanovic D.
Author: Eckert, C.; Blackwell, A.; Bucciarelli, L.L.; Clarkson, P.J.; Earl, C.; Knight ,T.W.; McMillan, S.; Stacey, M.K.; Whitney, D.
Section: MULTIDISCIPLINARY ASPECTS OF DESIGN
Page(s): 995 - 1002
The Across Design project at the University of Cambridge and the Massachusetts Institute of Technology is one of the first research efforts to draw comparisons between design processes in different domains. In a series of workshops, designers from different design domains talked about their processes. Their presentation styles mirrored the typical style of their mains from slick PowerPoint presentations on engineering processes to very visual presentations by artistic designers. However the presentations focused on the drivers governing the processes. This paper looks at the key drivers of each domain, especially customers satisfaction as the strongest common driver. Other drivers vary in importance between the different domains.