A PROCESS MODEL FOR DESIGNING FUZZY PRODUCT STRUCTURES
The strategy of mass customization tries to satisfy each customer with his individual designed product and to keep up with mass produced products in product quality, prices, and delivery time. To meet these demands it is necessary to adapt conventional product structures and to put the focus on flexible pre-designing and integration of degrees of freedom. With the presented work we introduce a process for designing highly variable product spectra and adapt the methodology of established matrix analyses. Starting from a collection of product elements or a basic product, the designer generates sub-matrices by element type and is able to identify possible conflicts due to varied criteria, e.g. structural embedding or degree of variability.