PRODUCT AND PROCESS IMPROVEMENTS BASED ON DATA MINING OF SHOP-FLOOR INFORMATION

DS 36: Proceedings DESIGN 2006, the 9th International Design Conference, Dubrovnik, Croatia

Year: 2006
Editor: Marjanovic, D.
Author: Wuenscher, T.; Feldmann, D.G.; Krause,D.
Section: COMPETENCIES & COMMUNICATIONS
Page(s): 1319-1326

Abstract

To succeed in a competitive market, companies are permanently forced to exploit improvement potential within their products and processes. To do so, shop-floor information, including information about disturbances, customer claims and suggestions of improvement, has to be used systematically. In our paper, the reasons for not using this information effectively are explained. Following this, we describe our concept, which is to systematically collect shop-floor information, consolidate it and make it useable either for immediate, corrective actions or during product customisation. Key element of our approach is to use data mining methods to discover hidden improvement areas, especially within the assembly of customised, complex products.

Keywords: customised and complex products, product development, assembly, disturbance, online analytical processing, data mining, continuous improvement

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