ASSESSING RELEVANCE: DESIGNERS' PERCEPTION OF INFORMATION USEFULNESS
Editor: Marjanovic, D.
Author: Restrepo J.
Section: COMPETENCIES & COMMUNICATIONS
The paper studies relevance as perceived by designers when interacting with information systems. It proposes that relevance judgments depend on the designers’ previous knowledge and understanding of the situation, on the particular information needs and change as they progress on the information seeking process. An empirical study shows how these relevance criteria are used in the assessement of information usefulness. The results show that whilst the perceived relevance of documents change, only some of the criteria used in the assessement does. They also suggest that the information the designers accessed was used more as a means to underpin decisions or to back up their own knowledge rather than to learn new things.