DETERMINING WORK FOCUS, COMMON LANGUAGE, AND ISSUES IN ENGINEERING PROJECTS THROUGH TOPIC PERSISTANCE
DS 84: Proceedings of the DESIGN 2016 14th International Design Conference
Year: 2016
Editor: Marjanovic Dorian, Storga Mario, Pavkovic Neven, Bojcetic Nenad, Skec Stanko
Author: Snider, C.; Skec, S.; Gopsill, J.; Hicks, B.
Series: DESIGN
Section: SOCIOTECHNICAL ISSUES IN DESIGN
Page(s): 1937-1946
Abstract
Large-scale engineering projects are challenging to monitor, manage, and improve. This paper presents an approach to addressing part of this challenge - the automatic detection of engineering activity through the project lifecycle. By monitoring the focus of work in real-time, this aims to enable managers to build a detailed understanding of the activity that occurs at different stages, work that deviates from that expected, and issues as they arise. The approach is applied to a long-term email dataset, and extracts key themes, issue occurrence, and activity focus through time.
Keywords: engineering project health monitoring, knowledge management, project monitoring