Knowledge Base Repository
In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.
WHEN SENSEMAKING MEETS RESOURCE ALLOCATION: AN EXPLORATORY STUDY OF AMBIGUOUS IDEAS IN PROJECT PORTFOLIO MANAGEMENT
Gutiérrez, Ernesto
Type:
Year:
2011
Editor:
Culley, S.J.; Hicks, B.J.; McAloone, T.C.; Howard, T.J. & Clarkson, P.J.
Author:
Series:
ICED
Section:
Design Processes
Page(s):
373-382
Abstract:
Research in Project Portfolio Management (PPM) has proposed tools and models for evaluating, selecting and prioritizing ideas and projects in product development. However, empirical evidence indicates that most companies still experience problems when managing their portfolios. PPM literature has mainly focused on evaluation models in which clearly defined ideas are evaluated against predetermined decision criteria. It is considered that this approach is not suitable for ambiguous ideas, where people face difficulties in understanding or classifying an idea. In this article we explore the evaluation of ambiguous ideas in PPM. We found that when people experience ambiguity they take small steps in the further development of an idea for giving to it the clarity that it was lacking before. This process for making sense of the ambiguous situation is conditioned by the resource allocation process which has its own logic and dynamic. We discuss these findings for explaining why some ideas are not evaluated according to the evaluation models proposed in PPM literature; and why the resource allocation process within PPM does not work as management planned it to.
Keywords:
