Knowledge Base Repository
In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.
SERVICE AS A MEANS OF COMMUNICATING USER VALUE AND ENVIRONMENTAL BENEFITS IN ECODESIGN
Sakao, T.; Hjelm, O.
Type:
Year:
2010
Editor:
Marjanovic D., Storga M., Pavkovic N., Bojcetic N.
Author:
Section:
DESIGN METHODS
Page(s):
947-954
Abstract:
The paper aims at proposing an extended ecodesign framework by incorporating a service aspect in addition to customer, value, system, function, component, and environmental characteristics. It attempts to highlight the importance of an aspect of service: communication for customers or users. The framework is applied to a commercial toilet product that is combined with a service analysing and communicating about the product usage. It is followed by implication to design and management. Note that much insight in the paper can be applied to product design in general, not only to ecodesign.
Keywords:
