Knowledge Base Repository
In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.
USER KNOWLEDGE IN A CONCEPT DEVELOPMENT PROJECT OF A BUSINESS-TO-BUSINESS DIRECTORY SERVICE
Mannonen, P.; Runonen, M.
Type:
Year:
2008
Editor:
Marjanovic D., Storga M., Pavkovic N., Bojcetic N.
Author:
Section:
Knowledge intensive design
Page(s):
833 - 840
Abstract:
Existing process descriptions and methods of user-centred design emphasize the understanding of users and context of use and evaluating the usability of designed products. The descriptions of user research methods and usability evaluation techniques are rich and large in numbers. There however seems to be a lack of analysis and descriptions of what kind of role the gathered user knowledge plays in designing and what kind of impact does it have. This paper describes a concept development project of a business-to-business directory service and presents an analysis of the amount and characteristics of user related information gathered and utilized during the concept development process.
Keywords:
