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Knowledge Base Repository

In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

Clustering perceived user experience in manual machine operation: an explorative pilot study

van Remmen, Judith; Spelly, Gwen; Wartzack, Sandro J.; Miehling, Jörg

Type:
Papers
DS 145: Proceedings of the DESIGN2026 19th International Design Conference
Year:
2026
Editor:
Štorga, M.; Škec, S.; Martinec, T.; Marjanović, D.; Pavković, N.
Author:
van Remmen, Judith; Spelly, Gwen; Wartzack, Sandro J.; Miehling, Jörg
Series:
DESIGN
Institution:
Friedrich-Alexander-Universität Erlangen-Nürnberg, Germany
Page(s):
2681-2690
DOI number:
10.1017/pds.2026.10626
ISSN:
2732-527X (Online)
Abstract:
The aim of this exploratory pilot study is to examine the subjective user experience of operating a pillar drilling machine and a minting machine. Clustering show three recurring perception profiles: predominantly positive, negative/demanding, and mixed. Operator posture strongly influences experience, while individual factors such as gender are less predictive. Ground-level, medium-reach positions get the most favourable ratings. The findings provide a first basis for extending behaviour cards with perception-based "experience cards" to support user-centred ergonomic design.
Keywords:
user-centred design, ergonomics, user experience, manual machine operation
DESIGN2026 - The 19th International Design Conference
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