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In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

Verbal communication in synchronous collaborative CAD activities: empirical evidence from AI-supported teams

Šklebar, Jelena; Martinec, Tomislav; Škec, Stanko; Štorga, Mario

Type:
Papers
DS 145: Proceedings of the DESIGN2026 19th International Design Conference
Year:
2026
Editor:
Štorga, M.; Škec, S.; Martinec, T.; Marjanović, D.; Pavković, N.
Author:
Šklebar, Jelena; Martinec, Tomislav; Škec, Stanko; Štorga, Mario
Series:
DESIGN
Institution:
University of Zagreb Faculty of Mechanical Engineering and Naval Architecture, Croatia
Page(s):
2541-2550
DOI number:
10.1017/pds.2026.10612
ISSN:
2732-527X (Online)
Abstract:
This study examines how ChatGPT support influences verbal communication in synchronous collaborative CAD activities. Using a verbal protocol analysis of teams solving an embodiment design task, the results show that ChatGPT-supported teams communicated less, devoted less verbal communication to problem- and analysis-related communication, and shifted toward process and solution synthesis, indicating a shortened design co-evolution cycle in which teams move more quickly toward generating solutions. Future work should integrate these findings with broader teamwork and taskwork analyses.
Keywords:
computer-aided design (CAD), artificial intelligence (AI), design teams, teamwork, communication
DESIGN2026 - The 19th International Design Conference
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