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Knowledge Base Repository

In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

Toward modeling relational expectation misalignments in care: an exploratory extension of the theory of planned behavior for design

Miyatake, Hiroto; Mukawa, Naoki; Nakatani, Momoko; Saito, Shigeki; Taoka, Yuki

Type:
Papers
DS 145: Proceedings of the DESIGN2026 19th International Design Conference
Year:
2026
Editor:
Štorga, M.; Škec, S.; Martinec, T.; Marjanović, D.; Pavković, N.
Author:
Miyatake, Hiroto; Mukawa, Naoki; Nakatani, Momoko; Saito, Shigeki; Taoka, Yuki
Series:
DESIGN
Institution:
Institute of Science Tokyo, Japan
Page(s):
1051-1060
DOI number:
10.1017/pds.2026.10463
ISSN:
2732-527X (Online)
Abstract:
Human-Centered Design focuses on individuals who struggle to grasp the relational aspects crucial in designing for care. This proposes a relational framework that visualizes the relational expectation misalignments between stakeholders' perceptions. We extend the Theory of Planned Behavior to model dyadic care relationships. Expert interviews and autoethnographic analysis evaluated the model. Our findings reveal two layers of misalignments: the model's ability to describe the structure of conflict and its potential as a reflective tool for stakeholders to resolve conflicts.
Keywords:
human-centred design, case study, design methods, care, theory of planned behavior
DESIGN2026 - The 19th International Design Conference
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