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Knowledge Base Repository

In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

Designing a knowledge audit for human-AI knowledge augmentation: a study in a consulting firm

Su, Yixuan (1,2); Mirafzal, Mohammad Reza (2); Stal-Le Cardinal, Julie (1)

Type:
Papers
DS 145: Proceedings of the DESIGN2026 19th International Design Conference
Year:
2026
Editor:
Štorga, M.; Škec, S.; Martinec, T.; Marjanović, D.; Pavković, N.
Author:
Su, Yixuan (1,2); Mirafzal, Mohammad Reza (2); Stal-Le Cardinal, Julie (1)
Series:
DESIGN
Institution:
1: CentraleSupélec, France; 2: Sibylone, France
Page(s):
417-426
DOI number:
10.1017/pds.2026.10400
ISSN:
2732-527X (Online)
Abstract:
This study proposes a new design for a knowledge audit, focusing on human-AI knowledge augmentation within a consulting firm’s setting. It adopts a mixed-method paradigm, including interviews, quantitative surveys and Social Network Analysis, to identify obstacles, facilitators, and AI-mediated flows within a Community of Practice. Findings show strong motivations and AI readiness coexist with poor documentation and codification. The paper reframes the audit as a design-oriented tool for mapping how human–AI collaboration shapes organisational knowledge maturity.
Keywords:
knowledge audit, knowledge sharing, design methods, design knowledge, human-AI collaboration
DESIGN2026 - The 19th International Design Conference
Conferences

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