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Knowledge Base Repository

In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

Co-designing responses to stakeholder misalignments in a complex infrastructure project: a design science approach

Mowlaei, Zeinab; Trauernicht, Nina; Braaksma, Jan

Type:
Papers
DS 145: Proceedings of the DESIGN2026 19th International Design Conference
Year:
2026
Editor:
Štorga, M.; Škec, S.; Martinec, T.; Marjanović, D.; Pavković, N.
Author:
Mowlaei, Zeinab; Trauernicht, Nina; Braaksma, Jan
Series:
DESIGN
Institution:
Twente University, The Netherlands
Page(s):
257-266
DOI number:
10.1017/pds.2026.10384
ISSN:
2732-527X (Online)
Abstract:
Large infrastructure projects often face misalignments that Delays outcomes. This paper presents a co-design workshop addressing such challenges in a European railway project. Guided by complexity theory, the workshop enabled participants to reflect and co-create strategies for alignment. Pre/post surveys and facilitator observations show increased confidence and engagement, with notable awareness in addressing misalignments. These findings highlight co-design’s value as an adaptive, participatory approach for creating recognition and managing complexity in interorganizational projects.
Keywords:
stakeholder misalignment, complexity, collaborative design, participatory design, European railways
DESIGN2026 - The 19th International Design Conference
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