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In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

Boundary objects in co-designing AI systems: a case study of supporting cross-functional collaboration

Aranda-Muñoz, Álvaro (1); Yamamoto, Yuji (2); Sandström, Kristian (2)

Type:
Papers
DS 145: Proceedings of the DESIGN2026 19th International Design Conference
Year:
2026
Editor:
Štorga, M.; Škec, S.; Martinec, T.; Marjanović, D.; Pavković, N.
Author:
Aranda-Muñoz, Álvaro (1); Yamamoto, Yuji (2); Sandström, Kristian (2)
Series:
DESIGN
Institution:
1: Research Institutes of Sweden, Sweden; 2: Mälardalen University, Sweden
Page(s):
143-152
DOI number:
10.1017/pds.2026.10373
ISSN:
2732-527X (Online)
Abstract:
In the early design stage of AI systems, designers face the challenge of addressing interdisciplinary needs with technical feasibility. This case study presents learnings from engaging a cross-functional team in the early design of an AI Vision System to support operators in the assembly process of electrical equipment. Our approach has been to embed Human-AI guidelines into boundary objects. The findings indicate that boundary objects helped participants reach common understandings, identify needs, and develop plans to mitigate future problems during the development of the AI system.
Keywords:
collaborative design, case study, artificial intelligence (AI), early design phase, boundary object
DESIGN2026 - The 19th International Design Conference
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