Knowledge Base Repository

In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

Using a Multi-Domain Matrix Approach to Manage Cross-Domain Dependencies in Multi-Brand Organizations - An Exploratory Case Study

Mitschang, Oliver; Langner, Christopher; Roth, Daniel; Kreimeyer, Matthias


Type:
Year:
2026
Editor:
Langner, Christopher; Kreimeyer, Matthias; Panarotto, Massimo; Cascini, Gaetano; Browning, Tyson R.; Eppinger, Steven D.; Yassine, Ali A.
Author:
Series:
DSM
Institution:
University of Stuttgart, Germany
Page(s):
081-090
DOI number:
ISBN:
NA
ISSN:
NA
Abstract:
This paper investigates cross-domain interface complexity in a multi-brand heavy vehicle development project using a Multi-Domain Matrix (MDM) approach. The MDM integrates four domains - flow organization, governance, process, and line organization - to capture interdependencies that are typically addressed in isolation. Building on established DSM research, the study applies an MDM-based analysis to a real-world multi-brand context in order to improve transparency and governance of interfaces. A structured expert workshop was conducted to model selected critical interfaces and their cross-domain relationships. The exploratory analysis indicates that organizational and governance-related elements play a prominent role in the selected scope of the study. Moreover, the analysis reveals heterogeneous interface profiles and interdependencies across interfaces. Overall, the paper demonstrates how an MDM-based data acquisition and modeling approach can support the systematic identification and analysis of cross-domain interfaces and provide a structured basis for improved interface management in complex multi-brand development settings.
Keywords:

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