Knowledge Base Repository
In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.
ONGOING COMMUNICATION AS KNOWLEDGE IN PROFESSIONAL SOCIAL MEDIA -DEMOCRACY IN TEACHING AND WORKING
Gulden, Tore; Blaasvær, Linda
Type:
Year:
2025
Editor:
Bohemia, Erik; Buck, Lyndon; Grierson, Hilary
Author:
Series:
E&PDE
Institution:
Oslo metropolitan university, Norway; Norwegian welfare services NAV, Norway
Page(s):
661 - 666
DOI number:
ISBN:
3005-4753
ISSN:
978-1-912254-22-4
Abstract:
This article explores interactions on professional social media like Slack and Teams and their consequences of use in educational and professional settings and further how they shape designers’ understanding of the concept of knowledge and in extension democratic processes. The main object of this study is how communication functions, rather than its content. We emphasize how such communication functioning informs service design practices. To investigate these mechanisms, we use theories from communication in sports, play, and games, as well as conversation- and systems theory. The effects of the conversations on professional media are discussed in relation to knowing and democratic mechanisms and change. Finally, we suggest aspects to consider when planning, facilitating, and analyzing communication in design processes in relation to democracy.
Keywords:
