Knowledge Base Repository

In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

Product-service systems in large automotive OEMs: characterising the decision-making process when developing and introducing vehicle sharing/pooling schemes

Lucia C. Burtnik Urueta, Elies Dekoninck


Type:
Year:
2024
Editor:
Mario Štorga, Stanko Škec, Tomislav Martinec, Dorian Marjanović, Neven Pavković, Marija Majda Škec
Author:
Series:
DESIGN
Institution:
University of Bath, United Kingdom
Section:
Design for Sustainability
Page(s):
1209-1218
DOI number:
ISSN:
2732-527X (Online)
Abstract:
Automotive OEM introduced Product-Service Systems in the past 20 years, challenging their traditional business model. A qualitative study was developed to characterise the decision-making process across 6 case studies, and similar patterns across different enabled the identification of lessons learned and possible future implications. All PSS initiatives were introduced following an Agile/Lean experimental approach, but the opportunistic nature of trials casts doubts in future validity. New testing methods that generate more robust conclusions need to be developed.
Keywords:

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