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In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

Let Me Finish My Thought: Process Interventions to Change Team Behavior during Remote Design Collaboration

Domingo, Lawrence (1); Leifer, Larry (1); Auernhammer, Jan (2)

Type:
Papers
DS 122: Proceedings of the Design Society: 24th International Conference on Engineering Design (ICED23)
Year:
2023
Editor:
Kevin Otto, Boris Eisenbart, Claudia Eckert, Benoit Eynard, Dieter Krause, Josef Oehmen, Nad
Author:
Domingo, Lawrence (1); Leifer, Larry (1); Auernhammer, Jan (2)
Series:
ICED
Institution:
1: Stanford University; 2: University of Technology Sydney
Section:
Design Methods
Page(s):
2425-2434
DOI number:
https://doi.org/10.1017/pds.2023.243
Abstract:
This research investigates changes in team behavior and communication through interruptions and gestures, due to design process strategies in pre-formed remote teams for conceptual design tasks. Understanding creative remote team behavior is important due to the increase of remote communication in knowledge work. Teams were given a creative or analytical condition intervention to facilitate their conceptual design team process. The research contributes to the human-computing interaction literature by characterizing changes in distributed team behavior due to process method interventions. The creative condition exhibited a decrease in interruptions. The analytical condition exhibited a decrease in gestures and an increase in problem characterization at the cost of ideation discussion. Remote team members can better gauge which meetings or work tasks are best to be done in person or remotely by gauging not just the task but also the team behavior.
Keywords:
Gesture, Communication, Remote Collaboration, Conceptual design, Design cognition
ICED23 International Conference on Engineering Design
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