The 17th INTERNATIONAL DESIGN CONFERENCE
DESIGN 2022
The 17th INTERNATIONAL DESIGN CONFERENCE - May 23-26, 2022 - Hotel Croatia, Cavtat, CAVTAT - DUBROVNIK, Croatia
Knowledge Base Repository
In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.
Avoid Service Design Trap by Guiding Product/Service System Design with Product-Service Dependency Knowledge Base
Tomohiko Sakao, Abhijna Neramballi, Johannes Matschewsky
Type:
Year:
2022
Editor:
Mario Štorga, Stanko Škec, Tomislav Martinec, Dorian Marjanović
Author:
Series:
DESIGN
Institution:
Link
Section:
Systems Engineering and Design
Page(s):
1955-1964
DOI number:
ISSN:
2732-527X (Online)
Abstract:
This article aims to contribute to the knowledge on product/service system (PSS) design practice as follows. First, a new rationale for why PSS design in practice often does not exploit its full potential is given based on a theory on inseparability of services. Second, a representation of the dependencies between product design parameters (DPs) and service DPs in a form of potential-dependency knowledge base is proposed as a remedy. Third, reusability of the knowledge captured from product-service integration across sectorial borders is shown with PSS design at a complex product manufacturer.
Keywords:
