The 17th INTERNATIONAL DESIGN CONFERENCE
DESIGN 2022
The 17th INTERNATIONAL DESIGN CONFERENCE - May 23-26, 2022 - Hotel Croatia, Cavtat, CAVTAT - DUBROVNIK, Croatia
Knowledge Base Repository
In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.
Is It Human or Is It Artificial Intelligence? Discerning the Impact and Effectiveness of Process Managers Based on the Manager's Identity
Joshua T. Gyory, Kenneth Kotovsky, Jonathan Cagan
Type:
Year:
2022
Editor:
Mario Štorga, Stanko Škec, Tomislav Martinec, Dorian Marjanović
Author:
Series:
DESIGN
Institution:
Carnegie Mellon University, United States of America
Section:
Artificial Intelligence and Data-Driven Design
Page(s):
1579-1588
DOI number:
ISSN:
2732-527X (Online)
Abstract:
This work studies the perception of the impacts of AI and human process managers during a complex design task. Although performance and perceptions by teams that are AI- versus human-managed are similar, we show that how team members discern the identity of their process manager (human/AI), impacts their perceptions. They discern the interventions as significantly more helpful and manager sensitive to the needs of the team, if they believe to be managed by a human. Further results provide deeper insights into automating real-time process management and the efficacy of AI to fill that role.
Keywords:
