The 17th INTERNATIONAL DESIGN CONFERENCE
DESIGN 2022
The 17th INTERNATIONAL DESIGN CONFERENCE - May 23-26, 2022 - Hotel Croatia, Cavtat, CAVTAT - DUBROVNIK, Croatia
Knowledge Base Repository
In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.
Designing Industrial Product-Service System (PSS) Pilot Projects in Manufacturing Companies: A Proposed Process for Product and Customer Selection
David Sarancic, Daniela C. A. Pigosso, Tim C. Mcaloone
Type:
Year:
2022
Editor:
Mario Štorga, Stanko Škec, Tomislav Martinec, Dorian Marjanović
Author:
Series:
DESIGN
Institution:
Technical University of Denmark, Denmark
Section:
Design for Sustainability
Page(s):
1119-1128
DOI number:
ISSN:
2732-527X (Online)
Abstract:
This paper proposes an approach for capital goods manufacturers to design Product-Service System (PSS) pilot projects by selecting appropriate products and customers. The authors conducted a single-case empirical study as a part of an ongoing action research project to maximise the learnings from a pilot project while minimising expenditure in extensive trial and error PSS solution testing. Two sets of criteria were elicited for product and customer selection, respectively, followed by a description of the ideal product and customer attributes for each of the three most common PSS archetypes.
Keywords:
