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In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

DERIVING A USE PHASE DATA STRATEGY FOR CONNECTED PRODUCTS: A PROCESS MODEL

Wilberg, Julian; Fahrmeier, Larissa; Hollauer, Christoph; Omer, Mayada

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Type:
Papers
DS 92: Proceedings of the DESIGN 2018 15th International Design Conference
Year:
2018
Editor:
Marjanović D., Štorga M., Škec S., Bojčetić N., Pavković N.
Author:
Wilberg, Julian; Fahrmeier, Larissa; Hollauer, Christoph; Omer, Mayada
Series:
DESIGN
Section:
DESIGN METHODS
Page(s):
1441-1452
DOI number:
https://doi.org/10.21278/idc.2018.0213
Abstract:
Data from connected products provides additional value because it enables companies to better understand their customers and their products’ usage. However, companies struggle to identify use cases and derive a clear use phase data strategy. Existing process models for data analytics projects focus mainly on technical aspects and do not address strategy development. Thus, this paper presents a six step process model that assists companies in developing a use phase data strategy that turns data into value. An initial evaluation shows that the process model addresses important industry needs.
Keywords:
big data analysis, internet of things (IoT), design methods
DESIGN 2018 - 15th International Design Conference
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