COMPARISON OF PRODUCT-SERVICE SYSTEMS DESIGN PROJECTS USING PRODUCT-SERVICE SYSTEMS REPRESENTATION & REPOSITORY

A-DEWS 2016 - Innovation of Life in Asia - Asian Design Engineering Workshop

Year: 2016
Editor: Umeda, Y.; Nomaguchi, Y.; Koga, T.; Kishita, Y.
Author: Kim, Yong Se; Moon, Jucy; Kim, Jee-Soo; Lee, Seul Yi
Institution: Sungkyunkwan University, Korea
Section: Product-Service Systems Design
Page(s): 078-083

Abstract

A Product-Service System (PSS) is a system consists of products, services, supporting networks and infrastructure that is designed to fulfill customer needs and needs and to provide values. Diverse PSSs could be represented and compared using the framework composed of the following spaces; value, product, service, product-service ratio, customer, business model, actor, touchpoint, context, and time. Also the framework could serve as a PSS design guide by considering those issues from the viewpoints of the specific spaces of the representation framework. This paper presents PSS design cases described the PSS Representation & Repository system as well as comparison of the cases.

Keywords: Product-Service Systems, Design, Representation Framework, Classification, Servitization

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