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Design Science Journal
Papers

Supporting the Design of Competitive Organizations by a Domain-Specific Application Framework for the Viable System Model

Supporting the Design of Competitive Organizations by a Domain-Specific Application Framework for the Viable System Model

Year: 2016

Section: Analyzing and Managing Organizations

Editor: Marly Monteiro de Carvalho, Steven D. Eppinger, Maik Maurer, Lucia Becerril

Author: Tarek Sadi, Julian Wilberg, Iris D. Tommelein, Udo Lindemann

Series: DSM

Institution: Chair of Product Development, Technical University of Munich; Department of Civil and Environmental Engineering, University of California, Berkeley

Section: Analyzing and Managing Organizations

Pages: 077-087

DOI: 10.19255/JMPM-DSM2016

ISBN: 978-85-63710-01-7

Abstract

Industrial companies face the challenge of a rapidly changing environment and struggle to keep up with the pace needed to be competitive. Organizational deficiencies are often reasons for failure. The Viable System Model (VSM) supports organizational diagnosis and design to ensure viability and avoid deficiencies. The objective of this paper is to further support the application of the VSM in industry. Therefore, we conducted a literature review and analyzed twenty-five VSM case studies in order to derive a common application pattern. The results showed that the main assessment criterion was the existence of all VSM subsystems. However, interrelations within the VSM subsystems are often ignored. This paper presents an extended framework for applying the VSM, emphasizing subsystem relations when diagnosing as well as designing organizational systems. The extension is provided in the form of four Domain-Structure-Matrices, which reveal necessary interrelations and connections for a should-be organizational design.

Keywords: Systems thinking, Viable System Model, Management Cybernetics, Organizational Cybernetics

ds endorsed conferenceDSM 2016: 18TH INTERNATIONAL DSM CONFERENCE 2016, SÃO PAULO, BRAZIL, 29-31 AUGUST, 2016 SUSTAINABILITY IN MODERN PROJECT MANAGEMENT

18TH INTERNATIONAL DSM CONFERENCE 2016, SÃO PAULO, BRAZIL, 29-31 AUGUST, 2016 SUSTAINABILITY IN MODERN PROJECT MANAGEMENT Dependency and Structure Modelling (DSM) techniques support the management of complexity by focusing attention on the elements of a complex system and how they relate to each other. DSM-based techniques have proven to be very valuable in understanding, designing, and optimizing complex system architectures such as those of products, organizations, and processes. The International...

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