Join Now!

Join our welcoming International Design Community.

Read about the many benefits of becoming and remaining a member.

Full, Associate, Departmental and Institutional Membership available.

Complete this application form to join now.

Banner
Papers

EMPATHIC-DESIGN ASSISTED BY THE KANO METHOD – A HUMAN-CENTERED DESIGN METHOD FOR MEDICAL DEVICES CONSIDERING PATIENTS

EMPATHIC-DESIGN ASSISTED BY THE KANO METHOD – A HUMAN-CENTERED DESIGN METHOD FOR MEDICAL DEVICES CONSIDERING PATIENTS

Year: 2015

Section: User-Centred Design, Design of Socio-Technical Systems

Editor: Christian Weber, Stephan Husung, Gaetano Cascini, Marco CantaMESsa, Dorian Marjanovic, Monica Bordegoni

Author: Ahrens, Martin; Hehenberger, Peter

Series: ICED

Institution: Johannes Kepler University Linz, Austria

Section: User-Centred Design, Design of Socio-Technical Systems

Pages: 001-010

ISBN: 978-1-904670-72-8

ISSN: 2220-4334

Abstract

Every day we are confronted with new products and innovations. These may be based on known consumer demands or on industry innovations that give rise to new consumer demands. Usually, customers have little or no involvement in the product development process, which often results –as many well-known examples have shown –products that fail on the market.

First of all human-centered design requires studying the customers. Further, all the other influencers must be considered. All of these groups wish to be part of realizing the potential success of the product. In addition to investigating the importance of integrating the customer, we also provide an assessment of existing methods for customer integration.

Empathic design supported by the Kano method aims to be sufficiently intimate that latent customer requirements that have not previously been voiced can be identified in a structured form. The method was applied in a case-study in which an insulin pump was to be improved. Particular attention was paid to the requirements of diabetics who depend on insulin pumps for their whole lives. We present conclusions drawn from this case study and further aspects worth investigating.

Keywords: User Centred Design, Requirements, Medical Device Development, Empathic Design Method

Buy NowBuy Now

Member price: 0.00 GBP (Join Now)
Full price: 3.00 GBP

Shopping Cart
ds conferenceICED15 The 20th International Conference on Engineering Design 27-31st July 2015

The registration for ICED15 is open. The theme of the conference is DESIGN FOR LIFE - Design for Contended Life, Design for healthy Life, Design for Sustainable Life For Full conference information about this important Design Society event go to http://iced2015.org/ See you in Milan!...

Read More

Join Now!

Join our welcoming International Design Community.

Read about the many benefits of becoming and remaining a member.

Full, Associate, Departmental and Institutional Membership available.

Complete this application form to join now.

Keywords
Design 2010