STUDY OF THE EFFICIENCY OF PRODUCT DEVELOPMENT TEAMS THROUGH COMBINED VIRTUAL COMMUNITIES OF PRACTICE, PLM AND SOCIAL MEDIA TECHNOLOGIES

DS 80-10 Proceedings of the 20th International Conference on Engineering Design (ICED 15) Vol 10: Design Information and Knowledge Management Milan, Italy, 27-30.07.15

Year: 2015
Editor: Christian Weber, Stephan Husung, Marco CantaMESsa, Gaetano Cascini, Dorian Marjanovic, Srinivasan Venkataraman
Author: Doumit, Nancy; Fortin, Clément; Huet, Gregory
Series: ICED
Institution: 1: Ecole Polytechnique de Montréal, Canada; 2: Skolkovo Institute of Science and Technology, Russia; 3: PTC Inc.
Section: Design Information and Knowledge Management
Page(s): 071-080
ISBN: 978-1-904670-73-5
ISSN: 2220-4334

Abstract

With globalization and increasing product complexity, manufacturing industries are experiencing increased user demands to incorporate informal exchange mechanisms especially when it coMES to international groups and multifunctional products where collaboration is much more difficult. The article looks at industrial case studies within a global manufacturing company involving established communities of practices and Enterprise Social Media (ESM) technologies to see how these could possibly be combined eventually with PLM tools to improve the productivity of large product development teams. The results of surveys based on geodistant product development teams are presented. Then, a Social Network Analysis (SNA) tool is evaluated to represent the product development team dynamics and a brief overview of Social PLM functionalities is presented. The study indicates that the role of communities of practice and their moderators supported by ESM technologies can effectively complement the formal product development process commonly supported by PLM systems based on 3D mock-ups and other Data Management Systems.

Keywords: Organisation Of Product Development, Communities Of Practice, Enterprise Social Media Tools, Product Lifecycle Management (PLM)

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