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PRODUCT-SERVICE SYSTEMS REPRESENTATION AND REPOSITORY FOR A DESIGN SUPPORT TOOL

Kim, Yong Se; Kim, Sohui; Roh, Eunrae


Type:
Year:
2015
Editor:
Christian Weber, Stephan Husung, Gaetano Cascini, Marco CantaMESsa, Dorian Marjanovic, Frederico Rotini
Author:
Series:
ICED
Institution:
Sungkyunkwan University, Republic of (South Korea)
Section:
Product Modularisation, Product Architecture, Systems Engineering, Product Service Systems
Page(s):
321-330
ISBN:
978-1-904670-70-4
ISSN:
2220-4334
Abstract:
Service elements are integrated with product elements to provice diverse values in product-service systems. Product-service systems vary a lot. Some have more product elements, while others have more service elements. Some services are to support products, and others are to support customers. A representation framework of product-service systems has been devised to support design process. A total of 12 dimensions are used to represent a product-service system, including value space, service space, business model space, customer space and actor space. A repository of product-service systems based on the framework has been developed so that many product-service system cases can be stored, retrieved and reviewed when a new product-service system is to be designed. Similarities among difference product-service systems can be assessed based on the dimensions of the representation framework. A prototype repository with the proposed representation framework will be described with examples on how product-service design processes can be supported.
Keywords:

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