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APPLYING DESIGN ETHNOGRAPHY TO PRODUCT EVALUATION: A CASE EXAMPLE OF A MEDICAL DEVICE IN A LOW-RESOURCE SETTING

APPLYING DESIGN ETHNOGRAPHY TO PRODUCT EVALUATION: A CASE EXAMPLE OF A MEDICAL DEVICE IN A LOW-RESOURCE SETTING

Year: 2015

Section: Design for Life

Editor: Christian Weber, Stephan Husung, Gaetano Cascini, Marco Cantamessa, Dorian Marjanovic, Monica Bordegoni

Author: Mohedas, Ibrahim; Sabet Sarvestani, Amir; Daly, Shanna R.; Sienko, Kathleen H.

Series: ICED

Institution: University Of Michigan, United States of America

Section: Design for Life

Pages: 401-410

ISBN: 978-1-904670-64-3

ISSN: 2220-4334

Abstract

The use of design ethnography for the design of human-computer interfaces and computer supported cooperative work systems has become increasingly common both in industry and as a topic of study within the research community. However, as of yet, few studies have been performed where ethnographic techniques have been applied during the design of other products or services. Furthermore, of these studies, even fewer have provided the methodological detail necessary in order to understand how ethnographic techniques and data influenced the design or how these methods may be best implemented. This study sought to address this gap in the literature by using and methodically documenting the use of design ethnography during the design of a medical device (specifically for low- and middle-income countries). Below we detail the methodology used for data collection and analysis as well as present the findings from the ethnographic study and how it informed the revised device design. A discussion on the benefits and challenges of using ethnographic methods in this context is presented and recommendations for developing and implementing design ethnography during medical device design are given.

Keywords: Design Ethnography, Biomedical Design, Design Methods, Requirements, Early Design Phases

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ds conferenceICED15 The 20th International Conference on Engineering Design 27-31st July 2015

The registration for ICED15 is open. The theme of the conference is DESIGN FOR LIFE - Design for Contended Life, Design for healthy Life, Design for Sustainable Life For Full conference information about this important Design Society event go to http://iced2015.org/ See you in Milan!...

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