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NUANCES OF EMOTIONS IN PRODUCT DEVELOPMENT: SEVEN KEY OPPORTUNITIES IDENTIFIED BY DESIGN PROFESSIONALS

NUANCES OF EMOTIONS IN PRODUCT DEVELOPMENT: SEVEN KEY OPPORTUNITIES IDENTIFIED BY DESIGN PROFESSIONALS

Year: 2014

Section: HUMAN BEHAVIOUR AND DESIGN

Editor: Marjanovic Dorian, Storga Mario, Pavkovic Neven, Bojcetic Nenad

Author: Yoon J., Pohlmeyer A.E., Desmet P.M.A.

Series: DESIGN

Section: HUMAN BEHAVIOUR AND DESIGN

Pages: 643-652

Abstract

This paper explores when and how roles involved in product development can benefit from emotion knowledge, focusing on a nuanced understanding of positive emotions. Through an interview study, we identify how having a structured overview of positive emotion types and discerning nuances in terms of meanings, eliciting conditions, and influences on behaviors can serve design activities in product development processes. The obtained insights can help ensuring practical relevance when developing tools and methods to support designers in incorporating emotion knowledge in their design processes.

Keywords: emotional granularity, positive emotions, consumer goods, user-centered design, product development, qualitative study

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ds endorsed conferenceDESIGN 2014 - 13th International Design Conference

DESIGN 2014 - 13th International Design ConferenceThe forthcoming DESIGN 2014 Conference will continue to be a great event founded on tradition and excellence. We live in a networked world communicating and exchanging ideas by emails, virtual meetings and social networks. Opportunity to meet colleagues face-to-face, to exchange and share new ideas in implausible discussions, to build a personal network in a direct contact is the invaluable opportunity of DESIGN conference. We invite high-quality submissions for DESIGN 2014 covering substantial,...

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