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Papers

Knowledge Sharing Across Boundaries:Web 2.0 and Product-Service System Development

Knowledge Sharing Across Boundaries:Web 2.0 and Product-Service System Development

Year: 2011

Section: Design, Knowledge, and Product Life Cycle Management

Editor: Chakrabarti, A.

Author: Chirumalla,Koteshwar; Larsson,Andreas; Bertoni, Marco; Larsson,Tobias

Section: Design, Knowledge, and Product Life Cycle Management

Pages: 360-367

Abstract

In recent years there has been a growing interest among product development organizations to capitalize on engineering knowledge as their core competitive advantage for innovation. apturing, storing, retrieval,sharing and reusing of engineering knowledge from a wide range of enterprise memory systems have become crucial activities of knowledge management practice in competitive organizations. In light of a changing and dynamic enterprise definition, including a move towards Product-Service System (PSS) development,this paper discusses some of the limitations of current enterprise systems in reusing engineering knowledge across functional and corporate boundaries. Further, the paper illustrates how Web 2.0-based collaborative technologies can leverage cross-functional knowledge for new PSS development projects through an open,bottom-up, and collective sense-making approach to knowledge management.

Keywords: Cross-functional teams, Product-Service Systemdevelopment, Knowledge sharing, Knowledge life cycle, Engineering 2.0, Web 2.0.

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ds endorsed conferenceICoRD 11 - The 3rd International Conference on Research into Design

Design is ubiquitous; it pervades almost all spheres of life, and has been around as long as life has taken up the task of purposefully changing the world around it. Research in design and the emergence of a research community in this area has been relatively new, its development influenced by the multiple facets of design (human, artefact, process, organisation, and the micro- and macro economy by which design is shaped) and the associated diversification of the community into those focusing on...

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SIG Workshop - March 2013