Knowledge Base Repository
In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.
Knowledge Sharing Across Boundaries:Web 2.0 and Product-Service System Development
Chirumalla,Koteshwar; Larsson,Andreas; Bertoni, Marco; Larsson,Tobias
Type:
Year:
2011
Editor:
Chakrabarti, A.
Author:
Section:
Design, Knowledge, and Product Life Cycle Management
Page(s):
360-367
Abstract:
In recent years there has been a growing interest among product development organizations to capitalize on engineering knowledge as their core competitive advantage for innovation. apturing, storing, retrieval,sharing and reusing of engineering knowledge from a wide range of enterprise memory systems have become crucial activities of knowledge management practice in competitive organizations. In light of a changing and dynamic enterprise definition, including a move towards Product-Service System (PSS) development,this paper discusses some of the limitations of current enterprise systems in reusing engineering knowledge across functional and corporate boundaries. Further, the paper illustrates how Web 2.0-based collaborative technologies can leverage cross-functional knowledge for new PSS development projects through an open,bottom-up, and collective sense-making approach to knowledge management.
Keywords:
