Knowledge Base Repository
In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.
EMOTION-DRIVEN ELICITATION OF ELDERLY PEOPLE USER NEEDS ILLUSTRATED BY A WALKING FRAME CASE STUDY
Gudmundsson, Hjalte P.; Andersen, Casper L.; Achiche, Sofiane; Boelskifte, Per
Type:
Year:
2011
Editor:
Culley, S.J.; Hicks, B.J.; McAloone, T.C.; Howard, T.J. & Badke-Schaub, P.
Author:
Series:
ICED
Section:
Human Behaviour in Design
Page(s):
44-53
Abstract:
In this paper an emotion-driven design approach is used to elicit the needs of elderly users illustrated by a walking frame case study. First, images of existing walking frames were collected from websites and clustered into categories, followed by a collection and an assessment of the emotional responses of elderly people presented with the representative walking frames from each category, using a questionnaire adapted from the Product measurement instrument (PrEmo). The results of this assessment were categorized using three levels of product emotions (visceral, behavioural and reflective) and then transformed into user needs that can be later used by designers to create new designs. From these user needs it was found that the elderly had concerns with emotional content as well as more traditional needs based upon ergonomics and functions.
Keywords:
