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Design Science Journal
Papers

IDENTIFICATION, TRANSLATION AND REALISATION OF REQUIREMENTS FOR A KNOWLEDGE MANAGEMENT SYSTEM IN AN ENGINEERING DESIGN CONSULTANCY

IDENTIFICATION, TRANSLATION AND REALISATION OF REQUIREMENTS FOR A KNOWLEDGE MANAGEMENT SYSTEM IN AN ENGINEERING DESIGN CONSULTANCY

Year: 2011

Section: Design Information and Knowledge Management

Editor: Culley, S.J.; Hicks, B.J.; McAloone, T.C.; Howard, T.J. & Chen, W.

Author: Thomson, Avril Isabel

Section: Design Information and Knowledge Management

Pages: 313-321

Abstract

This paper provides an overview of the development of a Knowledge Management system for an engineering design consultancy. It sets out a methodology from the initial importance of identifying requirements based on the particular organizational context through to training and roll out. This paper explores the issues associated with the early stages of knowledge management intervention, exploring the methodology utilized from the study of existing practice through to software development. Techniques employed as part of this methodology include the study of existing practice, user requirements mapping, and business and software specification development. The translation of these requirements and specifications into system features are illustrated by focusing on three key themes identified during the project: a reluctance to contact other regional offices, the time burden of finding existing design knowledge and capturing new design knowledge, and robust validation procedures. It is anticipated the techniques utilized and insights gained will be directly applicable to other organizations, particularly those in the engineering design sector, seeking to implement a knowledge management system.

Keywords: SYSTEM SPECIFICATION; REQUIREMENTS MAPPING; REQUIREMENT IDENTIFICATION; KNOWLEDGE MANAGEMENT

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ds conferenceICED11: 18th International Conference on Engineering Design

ICED11: 18th International Conference on Engineering DesignThe Design Society and The Technical University of Denmark (DTU) cordially invite you to participate in the International Conference on Engineering Design, ICED11! The conference will be held in the beautiful city of Copenhagen, where we are preparing an exciting programme, cultural experience and fun social backdrop for the conference and connected workshops. The conference headline is: Impacting Society Through Engineering Design Design has a central role in bringing engineering and technology...

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SIG Workshop - March 2013