INTERFACE QUALIFICATION BETWEEN THE RESEARCH CENTRAL TEAM AND DESIGN OFFICES IN ORDER TO EVALUATE THE KNOWLEDGE SHARING
DS 68-6: Proceedings of the 18th International Conference on Engineering Design (ICED 11), Impacting Society through Engineering Design, Vol. 6: Design Information and Knowledge, Lyngby/Copenhagen, Denmark, 15.-19.08.2011
Editor: Culley, S.J.; Hicks, B.J.; McAloone, T.C.; Howard, T.J. & Chen, W.
Author: Fraslin, Marie; Blanco, Eric
Section: Design Information and Knowledge Management
This article presents a case study which was led in an international company dealing with hydraulic power plant machine design. It exposes a diagnosis of the interface set up between the Research central team (R) and Development local team (D). The diagnosis shows how the information and knowledge are shared among R&D communities. It shows that the explicit knowledge formalized by the Research central team, is known and applied by the local development team, thanks to two types of networking; (1) The networking with experts in charge of communicating and explaining technical instructions applied on project, (2) and the networking between local colleagues. These practices reveal local logic that are not aligned with the company globalisation objectives. Hence we propose an experimentation to complement the current interface.