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Design Science Journal
Papers

AN APPROACH TO SUPPORT THE SELECTION OF STAKEHOLDER INTEGRATION METHODS IN NEW PRODUCT DEVELOPMENT

AN APPROACH TO SUPPORT THE SELECTION OF STAKEHOLDER INTEGRATION METHODS IN NEW PRODUCT DEVELOPMENT

Year: 2010

Section: DESIGN PROCESSES

Editor: Marjanovic D., Storga M., Pavkovic N., Bojcetic N.

Author: Kirschner, R.; Kain, A.; Fischer, J.; Gunkel, J.; Klendauer, R.; Lang, A.; Lindemann, U.

Section: DESIGN PROCESSES

Pages: 275-284

Abstract

The selection of appropriate customer integration methods for specific product development projects lacks of a comprehensive model. In this contribution, we propose a model that relates the number and the expertise of involved stakeholders with different integration methods and the projects result quality. The results base on (1) primary sources, such as interviews, innovation process observations, an expert workshop and (2) tight assumptions. The model provides a deeper understanding of the factor’s relations and facilitates the selection of optimal stakeholder integration methods.

Keywords: customer integration methods, stakeholder, new product development

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ds endorsed conferenceDESIGN 2010 - 11th International Design Conference

DESIGN 2010 - 11th International Design ConferenceCreative thinking, computational synthesis, environmental concerns, structural complexity, mechatronics, modelling of engineering processes, decision making, research quality, product development, embodiment, ... Each of these terms covers a range of activities, practical efforts and research streams. Excerpted from the DESIGN 2010 topic and workshop titles these terms epitomise the multi-dimensional nature of design that gathers all of the authors and participants to the DESIGN conference events. Our...

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