SUPPORT OF DESIGN ENGINEERING ACTIVITY – THE CONTACT AND CHANNEL MODEL (C&CM) IN THE CONTEXT OF PROBLEM SOLVING AND THE ROLE OF MODELLING
The Contact and Channel Model (C&CM) is a means to describe design problems on any level of abstraction, in order to provide a representation of the product as the problem situation requires. With the C&CM a support is provided, which in an unstructured, through multiple goals and through different procedures characterized environment of product development makes possible a systematized but free and dynamic way of modelling. The basic systematic of the C&CM allows everybody to use the model in their own strategy of problem solving. This paper firstly briefly introduces the C&CM before the methodological background of the C&CM with special focus on “model building” and “solving design” problems is enlightened.