Knowledge Base Repository

In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

EXPECTED AND REALIZED COSTS AND BENEFITS WHEN IMPLEMENTING PRODUCT CONFIGURATION SYSTEMS

Edwards, K.; Riis, J.


Type:
Year:
2004
Editor:
Marjanovic D.
Author:
Section:
DESIGN RESEARCH AND TECHNOLOGY
Page(s):
183 - 196
Abstract:
This paper reports preliminary findings from a study of a number of Danish firms, which have or are in the process of implementing product configuration systems. 20 firms were selected and 15 responded positively and as of writing 10 interviews have been completed. Data are presented which illustrate the relative costs and benefits in each firm. It is observed that expected and realised benefits are consistent: 1) Improved quality in specifications, 2) Using less resources, and 3) Lower turnaround time.
Keywords:

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